Fraud is becoming more rampant in the transportation industry. From double-brokering to stolen loads, the scams are becoming ever more invasive. To combat this, brokers need to use technology to eliminate potential fraud and find ways to proactively engage with customers when issues do arise.
Hear from Ryan Transportation’s SVP Jeff Henderson and Trucker Tools’ CTO, Murali Yellepeddy as they discuss the following:
Technology, such as Trucker Tools, can help you prevent fraud by alerting you when a load is off route, allowing drivers to upload documents directly through the app to your TMS, and giving you consistent visibility to where your freight is at all times.
We’ve caught a big number of fraudulent issues thanks to Trucker Tools. Trucker Tools is the first place we check. It’s our first line of defense. If we see a ping that is overseas or off-route, we can get the shipper or carrier actively involved and have photos taken to ensure it’s the same load. We’re really able to get ahead of nefarious activity with Trucker Tools.
It is our collective responsibility to weed out these scammers. Brokers, carriers, owner operators, and vendors together.